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Order / Delivery & Collection Details

For Saturday Weddings we send on Tuesday, you receive the Umbrellas on Wednesday, with collection the following Tuesday.

Before 12 delivery is usually not needed in this case unless you specifically want Parcelforce to deliver in the morning.

We deliver the umbrellas to you early in the week of the wedding / event, one less thing for you to worry about!

Advance Orders:
For all advance orders we send out the deliver 4 working days before the event date you put on the order and collect 2 working days after.

Late Orders:
For Orders placed 3 to 4 working days of the wedding, we recommend that you upgrade to a before 12 delivery service.
This prioritised the delivery with Parcelforce and uses their dedicated times delivery teams at each depot.

Last Minute Orders:
Orders placed 2 days before the wedding. We will try where possible to help however delivery cannot be guaranteed and availability may be limited.
Before 12 delivery service must be used in this case.

DELIVERY

Delivery is by Parcelforce and we use an overnight service which can be delivered to you at any time on the assigned delivery day. Parcelforce will need a signature for the delivery so please decide on a delivery address where someone will be in throughout that day.
Parcelforce will advise you by email of the delivery in advance including a tracking number which you can use to track your parcel on: www.parcelforce.com
If you require a before 12 delivery this can be requested on our website order page at extra cost.
Some late deliveries require this.

Highlands & Islands, Northern Ireland,etc.
The following postcodes entail extra cost and will be subject to a surcharge for delivery and collection, they may also be subject to added delivery restrictions:

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.

COLLECTION

Collection is by Parcelforce and we use an overnight service which can be collected from you at any time on the assigned collection day. Parcelforce will need a signature for the collection so please decide on a collection address where someone will be in throughout that day.  We are not able to specify a collection time even at extra cost.

Please keep the delivery carton for return of the umbrellas, it is labelled for the return, just requiring sealing.

NB
Before collection by Parcelforce please delete your address from the carton leaving only the return address, as occasionally Parcelforce try to re-deliver the carton if the address is left on.